Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL OR SHARE MY PERSONAL INFORMATIONMANAGE COOKIES. You must remove your TV from the wall and wait for 60 seconds before you can reconnect it. [VIDEO] How to setup Acoustic Center Sync on your compatible Sony TV and SoundBar. Switch to the broadcast (or input) you want to adjust the volume of. If none of the suggested methods work for you, theres a slight possibility that the TV speakers are damaged. TV - Sony Bravia XBR-65X800B; Soundbar - Vizio s4251w-B4 w/Subwoofer and speakers; . Unplug your TV from the wall and wait 60 seconds. For information about the availability of A/V sync or Audio Delay setting, refer to the operating instructions supplied with the product. Not directly, but I did look through all the relevant menus and online manual. On the remote control, press and hold the POWER button for at least 5 seconds or until a Power off message appears. Follow the steps below to troubleshoot if the TV volume cannot be adjusted. To get the full experience on Sony.com, please change your settings to allow JavaScript. Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories. Change the A/V sync setting to Auto or On. The Sony TV Volume is Fixed issue is common and may have different reasons. Running a Factory Reset To run the factory reset, press the Home button on your remote and choose Settings, followed by Storage and Reset. How to Fix Your Sony Bravia TV When It's Stuck on a Channel or Frozen I saw some people mention a 3rd party remote like Harmony. Last night I was surfing through channels on my TV and encountered a bizarre problem. I can live with this, but it would be nice to not have the "TV Volume is Fixed" message come up when I move the soundbar volume up and down. Note: This issue applies to some TV models released in 2019 or later. Is there a fix for soft voices and loud action/music on Netflix or when NestHomeControl.com is the perfect site for anyone looking to automate their home. .expand_child_dev {overflow:auto} Steve 0 Kudos Reply. Personally I use a TiVo remote that was programmed to control a TV from years ago. You can move to the following method if it doesnt resolve the problem. After that, you can press and hold the power button for up to one minute. Next, you can plug the TV back in and switch it on. Controlling the volume of an audio system with the TV's remote - Sony If the TV is connected to an active and stable Internet connection, install the latest TV software. Check out this quick guide on how to fix the issue.