For questions, discussions, and news about handbags and the fabulous designers who make them. Ordered a bag and returned it. Shift schedule availability from 8am -6pm in your local time zone. Received the order but the box looks like its thrown somewhere. I loved the bag, it's great, and super fast delivery, thank you. It goes against our guidelines to offer incentives for reviews. Quality is great! Sizing is great, the quality is superb and I will certainly reorder from the website. So thank you Jacquemus!!! I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. The delivery was made very quickly and arrived in very good condition. I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. We also ensure all reviews are published without moderation. I love jacquemus and its style and the quality is on top! And then I received my scarf .. wonderful. JACQUEMUS Welcome to the sun-dappled world of Provenal designer JACQUEMUS, which is brimming with natural fabrics, figure-framing cuts and earthy hues. I purchased a bag (Le Chiquito Moyen) recently from the website and it came with huge creases so i was looking for a refund or exchange but ive sent both an email and the contact form, neither to which they have responded to. The order arrived on time and every item came very well packed. The rep immediately refunded me and I received an email with confirmation of the refund, funny enough, they replied to my email I originally sent to them requesting an update on tracking. Available 24/7. Users can call our helpline number to resolve their crypto related ptoblems quickly. In addition, the fact of sending us a little booklet I find it super cool. I do not recommend ordering anything from their site, idk what happened but it is a mess. So thank you Jacquemus!!! It comes with a sturdy box, safe for international shipping, the clothes is kept in a dust-bag with a collection sticker gift. Beautiful experience! And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. After ordering I received a confirmation email and the site states there would be delays. Kendall's Edit; . Find out how we combat fake reviews. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. The website is very userfriendly, I found everything great. I love my experience so far and definitely will buy more. Product well represented in PDP (would be nice to get a closer shot of the material). Ive bot a hat and it has such soft material and vivid colors that now we are arguing with my daughter who will get it . It was left on my porch in the pouring rain for two days. Delivery was left on doorstep whilst I was at work. Ps, thanks for cute stickers which I get with my shipment. A real shame because you spend a lot of money on this premium brand. It was it left to sit in the pouring rain. Beautiful experience! I would have expected more for that money. I ordered the wrong size and had to return the item. It goes against our guidelines to offer incentives for reviews. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. The Purse is quite nice but it was shipped in a cotton bag in a Carton. They sent my address wrong to UPS, told me it was my fault! Love the quality & style of the hat & quick delivery! Mostly impressed on just how fast it was delivered!

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