Faulty product? Can I transfer my package holiday to someone else? Disney doesn't always make it easy to cancel, eithercalling the customer service number can result in two-hour waits. Air Canada Hays Travel Prepaid Currency Card is issued by PrePay Technologies Limited pursuant to license by Mastercard International. Luggage allowances can be checked at the time of booking with your Hays Faraway travel consultant. PDF Gold and Silver Travel Insurance - Rushportal.co.uk Hays Travel also received solid scores for its escorted tours, self guided tours, cultural tours, city breaks and walking holidays, though other companies out performed it in these categories. 60 - 42 days - 20 Working for Hays Travel Ltd. means that you will have access to passports and other highly sensitive information. Articles H, 10 Years Industry Leading in Manufacturing of below Products A Smart inventory & accounting software that helps you keep a control on your store with smart billing, reporting and inventory management features. We won't accept responsibility if you arrive later than check in and are unable to travel. What if my holiday is affected by Coronavirus? Want Stoke-on-Trent news emailed to you direct from our journalists? Where can I find details of your complaints procedure? One of our travel consultants will be able to inform you specifically about the child policy while pricing your holiday. However, you might be able to claim back the cost of the holiday from your travel insurance provider. General Cancellation Refund Rules; Waitlisted Counter Ticket. "This is a perfect opportunity to talk to a travel agent," he said. Hays Travel founders tell 5 Live why theyre having to lay off hundreds of staff. Applies to your booking will be sent to you within 48 hours of the products you have selected that to. Mrs Hays told the BBC it was "impossible to overstate the importance of Spain" on the company's business. 13. Vouchers that are refunded will always be subject to a processing fee of 10. 02:32 PM. People are n't just judging on whether firms failed to give a if! When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission.