It certainly looks a much darker top in the listing. What can I do in this situation to avoid loosing $900 and the item as well? Copy and save both forms before submitting them. In this case, the purchase may be completed without flaw. Gift card scammers reach out to victims by phone, email, or social media. Buyers can return items for any reason on Amazon, and if you refuse to accept a return they are likely to put an A-Z claim in. Particularly if the item is expensive, popular, or desirable (such as new cell phones or gaming consoles). i think someone is trying to scam me like this to. Solved: What to do when wrong item received, seller reques - The This time, I accidentally sent an ebay buyer the wrong item. Keep choosing to the end, then scroll down and your contact options will be at the bottom. Offer to send the copied forms to an ebay chat rep. I talked to manager and simply were told nothing can be done. and our E bay in many cases are making more profit than the sellers. You end up owning expensive packaging, without the desired product. 03:58 PM, maybe she thought it would be darker as your listing photos look darker than her photo i.e. Dial 1-800-275-8777 and explain the issue to USPS customer service. If you get the item back as a buyer you have the option to relist and recoup your outlay. 05:05 PM. Again I was told that as long as I had clear pictures of what was sold in the listing, and if I submitted pictures of what was returned and they were different, that ebay would rule in favor of me. Billing errors include charges for items that you didn't accept or that weren't delivered as agreed, involved the wrong amount, were unauthorized, and certain others. I'm not sure where I stand on this now. e-bay couldnt give two hoots for sellers as long as they are making money. To be really honest I suspect it another seller trying to get a replacement for a return theyve had, otherwise where did she get this cheaper version from? Usually people who does such things have a signature for example zero feedback, completely new to ebay, buy item but pay later, non-usa 3. In my experience, the wait times are usually short and they do call within the estimated time. I once again immediately had them call me to dispute this. I told Ron that this was, "pardon my French, absolute bullshit." I guess it depends on whether the item they are sending back is worth paying the shipping on. eBay Buyer Says Item Not Received, but Tracking Shows Delivered - DoNotPay Zero money was left over. Remember to be persistent when you are in the right and can prove it. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I know I have to send the refund regardless, right? . I have had a few people say they didnt receive their orders when I know I sent out to all of them. I used to work in a photographic studio shooting clothing for a couple of major retailers, and getting things looking "correct" was a big part of our workflow.If you haven't replied to your buyer yet, I'd send a message saying approximately the following:Hi there, thanks for letting me know the top arrived safely! And third, we started to build PayPal's business off eBay. The fact that the buyer claimed the item didn't work instead of INAD (item not as described) also would have made it easier to prove.my case. So eBay took the loss when they refunded me.

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