Moreover, this appears to have been Viagogos policy for an extended period. Why is the price printed on the ticket different to what I paid? It might well be worth trying, particularly if your event organiser has confirmed the event as cancelled. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. Sellers have forty-eight (48) hours from the time of sale of the tickets to Report a Problem if they are unable to deliver the exact tickets listed for sale. However, in Viagogos most recent filings, it says customers with tickets to events affected by the pandemic have been offered vouchers worth 125 percent of the original purchase price, Complete Music Update reports. Except as noted in Section 2.9 a), the Seller must confirm the order within forty eight (48) hours of the sale of the tickets. We do not control the information provided by other users which is made available through the Site. Something to be aware of with Viagogo is that many promoters will turn people away that have bought tickets from them. viagogo - Buy & Sell Concert, Sport & Theatre Tickets In the event of a postponement, refunds are not granted. Join The South Shore Hospital Data Breach Class Action, Today! You also agree not to separately contact the Buyer at any time for any reason. Taylor Swift Tickets. Arctic Monkeys Concert Tickets. and that I would only receive a refund if the concert was cancelled etc. Viagogo denies withholding refunds for gigs hit by coronavirus 'If someone has purchased a valid ticket from a secondary site, it would be accepted for entry, however as no 2020 or 2021 tickets have been sent out yet then it's a case of buyer beware with regard to the validity of any tickets being sold on secondary sites. You agree to cooperate fully with such investigations, including without limitation providing Us specific information regarding your right to a ticket, the source of a ticket, your acquisition of a ticket, and the price You paid for a ticket. says if an event is cancelled and not rescheduled, you will be refunded the full purchase cost, minus shipping fees. Paid 250 Euro VS the real cost of 100 euro. I have requested an SAR and proof that the event organizer did not canceled and they still want send me nothing. 2.3 Username and Password. When Your Event is Canceled or Postponed. 2.9 Seller's Confirmation Obligation. In the case where multiple different Buyers are sharing the cost of a transaction and each paying part of the total amount (i.e. Please add me to the list. 'Eventually Viagogo offered me a refund but I don't think many people have the tenacity to hound them like we did,' he told us. You are responsible for maintaining the security of your username and password and You are responsible for any action taken under your username or password.

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